You need to be extra cautious at the time of moving and before moving as well. You might need to ask certain brilliant questions in order to guarantee yourself a safe and efficient move.
Here is a list of the top moving questions that need to be asked and answered:
Will movers do their task for the estimate they quote?
They might not move all of your items if it’s a non-binding estimate. You must ensure that all estimates are in writing. The estimate must clearly state. No matter, if it is non-binding or binding. If it’s a binding agreement, they’re pretty much obligated to follow the estimate by the laws. A mover is under no requirement to make an estimate to the shipper. Thus, you should be sure to ask for a written estimate.
What is a non-binding estimate?
A non-binding estimate is subjected to change. However, these estimates need to be reasonably accurate and provide you with a general idea of the moving cost. In general, a mover will schedule an onsite visit and check out the goods for the estimate. When you add items or request additional services, the mover might void the estimate or revise it. The non-binding estimate needs to be in writing.
What is 110% rule?
When the final cost exceeds the non-binding estimated amount, the mover needs to deliver the goods upon payment of the estimated amount plus 10% of that amount. The mover should defer the balance due on the charges for 30 days.
What is a Binding estimate?
A binding estimate is one that is a set price estimate. It is a legal agreement between you and the mover that the cost to move the goods will not be more than the price agreed upon. However, you still may add services. Also, the cost for those services is due at delivery. Binding agreements need to be in writing.
What paperwork is the mover required to provide?
At the time of the estimate or prior to the execution of the order for service, the mover needs to supply a copy of its written non-binding or binding estimate, a copy of the U.S. Department Of Transportation (DOT) publication, “Your Rights and Responsibilities When You Move”, neutral dispute settlement or arbitration program information, contact information for the mover for inquiries and complaints etc.
Once the order for service has been executed, the mover needs to supply a copy of the order for service after it has been signed and dated by you and the mover. The mover must supply a copy of the bill of lading/freight bill. When unloading time at the time of delivery, the mover must supply a copy of the completed bill of lading/freight bill.
What does the term “bill of lading” mean?
The bill of lading can be defined as the contract between you and the mover. It needs to be given to you before the mover loads your goods. It is your responsibility to read it before you sign it. You must go over any discrepancies with your mover. You must never sign the bill of lading until you’re satisfied with it. The bill of lading is an important document. Preserve it.
Will I be given compensation if my shipment is not delivered as promised?
You might file an inconvenience or delay claim with the mover. You can include receipts for lodging and food expenses for all days past the last day of the pick-up or delivery spread dates. Remember that the mover is not obligated to compensate for the shipper. Thus, court action or arbitration may be required. In case the mover refuses to pay or otherwise disallows any part of the claim, try to pursue a civil action within a two-year time frame of the dispute.
What types of insurance will be offered?
Movers provide three types of protection for your goods in case they are lost or damaged.
- Limited liability
This is the basic coverage that will be needed by law. It doesn’t cost you anything. The mover is responsible for 60 cents per pound per item for an interstate move.
- Added valuation
This valuation allows you to collect the amount based on the current replacement value of the item, minus depreciation. The amount you pay for this coverage is based on how much you declare your goods are worth.
- Full value
This insurance costs the most and covers the actual cost of an item’s replacement or repair. There is no deduction for depreciation. Prior to purchasing coverage from the moving company, you must check your homeowner’s insurance policy to see if it will cover your goods during a move and compare plans.
What to know about the pick-up and delivery dates?
You should make sure the moving company gives you a specific date or spread of dates on your order for service and bill of lading. Don’t allow the information regarding these dates or spread dates to remain blank. This might delay your shipment. You must make sure your order for service dates are transferred to your bill of lading unless you have made arrangements for another date or spread of days.
At pick-up, you must be sure to receive a bill of lading showing the name of the mover responsible for transporting your goods, along with the mover’s address, telephone number, and “MC” number.
At delivery, you are responsible for accepting delivery of your goods from the first date to the last date of the delivery spread dates. Never depend on dates given to you by the driver. You can refer to your order for service or bill of lading.
What to know about the pick-up of my furniture?
You must look at the mover’s description of your furniture on the inventory and ensure the mover denotes items that are chipped, marred, dented, scratched, etc. You can make certain the items’ conditions are listed on both the driver’s copy and your copy of the inventory sheet. You must make certain all goods to be moved are listed on the inventory sheet.
